Terms of Use

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Effective Date: March 2026

These Terms of Use (“Terms”) govern your access to and use of the ReWire mobile application, website, and related services (collectively, the “Service”) made available by ReWire, Inc. (“ReWire,” “we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you are using ReWire as part of a research study, clinical pilot, or provider-led program, separate consent forms, study materials, or provider terms may also apply. If those materials conflict with these Terms, those study- or provider-specific materials will control for that program.

1. Important Health and Safety Notice

ReWire is currently offered as a beta wellness product. It is designed to support emotional well-being, motivation, and personal reflection through personalized audiovisual content and related features.

ReWire is not: a medical device; approved or cleared by the U.S. Food and Drug Administration; intended to diagnose, treat, cure, or prevent any disease or mental health condition; a substitute for a licensed clinician, therapist, psychiatrist, or other health professional; or a crisis response service, suicide prevention service, or emergency resource.

Any scientific, clinical, or research information we reference is provided for general informational purposes only. Research findings describe group-level results and do not guarantee that you will have any particular experience or outcome.

2. Not for Emergencies

Do not use ReWire for emergency or crisis support. If you may harm yourself or others, or if you believe you are experiencing a mental health emergency, call emergency services immediately: In the United States and Canada, call or text 988. In the United States, you may also call 911. If you are outside the United States, contact your local emergency services immediately. You should also contact a qualified clinician or a trusted person who can help you get urgent support.

3. Eligibility

You may use the Service only if: you are at least 18 years old; you can form a binding contract with ReWire; and your use of the Service does not violate any applicable law.

4. Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate information, keep that information up to date, and notify us promptly at platform@rewire.bio if you suspect unauthorized access to your account.

5. License and Acceptable Use

Subject to these Terms, ReWire grants you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own personal, non-commercial wellness use.

You agree not to: copy, reproduce, distribute, sell, lease, sublicense, or exploit the Service except as expressly permitted by us; reverse engineer, decompile, disassemble, or attempt to derive source code, models, datasets, or underlying ideas from the Service; interfere with the operation, security, or integrity of the Service; use the Service to develop or train a competing product or dataset; use bots, scraping tools, or other automated means to access the Service; misrepresent your identity, age, or eligibility; use the Service in a way that violates law or infringes another person’s rights; or encourage or help anyone else do any of the above.

6. AI Personalization and Content

ReWire uses software models and other systems to personalize content, suggestions, and experiences based on information such as your stated preferences, past interactions, and response patterns. These outputs are intended for general wellness support only. Personalized recommendations may not always be accurate, appropriate, complete, or useful for you. You are solely responsible for deciding whether to engage with any recommended content or suggested activity.

7. Beta Service; Availability

ReWire is a beta product. Features may change, be interrupted, contain errors, or be discontinued at any time. We do not guarantee that the Service will always be available, secure, or error-free, or that any data will always be preserved without loss.

8. User Feedback

If you provide feedback, suggestions, ideas, or improvement requests about the Service, you grant ReWire a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use and exploit that feedback for any lawful purpose without compensation or attribution to you.

9. Intellectual Property

The Service, including its software, design, trademarks, branding, audiovisual selections, text, graphics, interfaces, datasets, models, and other content, is owned by ReWire, its licensors, or its partners and is protected by intellectual property and other laws.

10. Third-Party Services and Content

The Service may include or rely on third-party services, platforms, app stores, content, or links. ReWire does not control and is not responsible for third-party services or content.

11. Privacy

Your use of the Service is also subject to our Privacy Policy, which explains how we collect, use, and disclose information.

12. No Medical Advice; No Professional Relationship

Your use of ReWire does not create any physician-patient, therapist-patient, fiduciary, or other professional treatment relationship between you and ReWire or any of its personnel. Information made available through the Service is for general informational and wellness purposes only and is not medical or mental health advice.

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” ReWire disclaims all warranties of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, quiet enjoyment, and any warranty arising out of course of dealing or usage of trade.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REWIRE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUES, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES. THE TOTAL LIABILITY OF REWIRE FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF: the amount you paid to ReWire during the 12 months before the event giving rise to the claim; or US$100.

15. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless ReWire from and against any claims, liabilities, damages, losses, costs, and fees arising out of your violation of these Terms, your misuse of the Service, or your violation of any law or the rights of a third party.

16. Termination

You may stop using the Service at any time. We may suspend or terminate your access at any time. Upon termination, the rights granted to you will end immediately, but Sections 8 through 20 will survive.

17. Changes to the Service or These Terms

We may update the Service and these Terms from time to time. If we make material changes, we will provide notice by reasonable means.

18. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules.

19. Dispute Resolution; Arbitration

Before filing a formal claim, you and ReWire agree to try to resolve the dispute informally by contacting platform@rewire.bio. If not resolved within 30 days, any dispute will be resolved by binding individual arbitration administered by the American Arbitration Association. You and ReWire agree that arbitration will proceed only on an individual basis and not as part of a class action.

20. General Terms

These Terms form the entire agreement between you and ReWire regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. ReWire’s failure to enforce any provision is not a waiver.

21. Contact Information

ReWire, Inc.
platform@rewire.bio
rewire.bio

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